Introduction to the dashboard

Understanding the dashboard 

The dashboard gives you statistics on activity.

This is the default interface when you log on to Kavkom.

What is the dashboard ?

Filter by time interval

You can choose a time interval, to view statistics for a selected period.

Select a time interval

“Call statistics” section

Click on the various statistics in the “Call statistics” section to view detailed statistics.

Bloc Statistiques d'appels

Call time section

Call time statistics section

Live section

This section is not affected by time intervals, as it displays statistics for calls in progress.

Live section

Calls chart section

This section displays the types of calls that have been made:

  • In orange : inbound calls
  • In blue : local calls
  • In green : outbound calls
Calls chart section