Phone System

Schedule creation lets you direct incoming calls according to your days and hours of availability. You can define a schedule at each stage, whether for a specific extension, or for

All calls are recorded and available to listen to and download from the online platform. To access this section, click on the PBX icon, then on“Call log & recordings“. Understanding

Statistics menu acces Click on the PBX icon, then on “Statistics”. The different types of statistics When you are in “Statistics” section, you can choose between 6 different statistics sections

The line statistics menu allows you to consult telephone usage data. Access line statistics To access it, click on the PBX icon (1), then on “Statistics” (2). In the statistics

Find statistics on calls received via your various numbers, including your verified multipurpose numbers, to analyze the number of calls, their duration, and average waiting time. Access number statistics To

These statistics allow you to quantify the number and duration of calls by destination. Access to location statistics To access it, click on the PBX icon (1), then on “Statistics”

The Kavkom telephone system provides total visibility and control in real time, with double listening, coaching, exchange with the correspondent without the employee hearing, and the possibility of participating in

To access the workstation, click on “Workstation” in the menu bar. Understanding the workstation The workstation is the essential tool for managing your calls, especially when using verified multipurpose numbers