Phone System

Understanding the dashboard  The dashboard gives you statistics on activity. This is the default interface when you log on to Kavkom. Filter by time interval

(1) Click on the PBX icon (2) Click on “My lines My lines Modify a line Click on the pencil icon to edit the line.

The “My Numbers” section lets you set the parameters for incoming calls and their display on the workstation. To access this section, click on the

Blacklists can be used to block unwanted numbers, a particularly useful feature for protecting your on-call lines from malicious calls. Go to section To access

You can create, view and personalize voicemail messages by dialing *97 from the corresponding extension or from the online interface. To access the “Voicemail” interface,

Create a ringing group to have several phones ring when an incoming call is received. For example, you can create a group by skill or

An IVR is an interactive voice server. It’s a “voice robot” that greets callers and asks them to press a key on its keypad to

Go to section Setting up transfers Click on the “pencil” icon on the line of the extension you wish to configure. You arrive in this

Included in Kavkom’s offers, we provide free personalized ad creation within 48 hours. You can also use one or more existing ads by uploading them

Schedule creation lets you direct incoming calls according to your days and hours of availability. You can define a schedule at each stage, whether for