Dialer

This menu allows you to customize the settings for each user according to your needs. If you encounter any difficulties,

You can use default qualifications as well as custom qualifications. There are also system qualifications, which are assigned automatically. Contact

The information stored and linked to your phone numbers can be customized to your needs. Add a data field for

Log in with an account that has campaign management rights. Go to Campaigns (1) and click on the “Create a

You can import one or more contact files into each campaign. There is no limit on size, number of contacts

The “Contact View” is the space used by production users. Note :This is a view when all privileges are enabled,

Kavkom’s dialer features an instant messaging function that lets users chat with each other in real time. When you send

You can export prospect files from predictive campaigns. To access the export tool, in the left-hand menu click on “Campaigns”

With Kavkom’s Dialer, you can recycle contacts directly from the campaign manager. This feature allows you to erase the current

Phone numbers imported into Dialer Kavkom are never deleted, including verified multipurpose numbers, even when you delete a contact’s record

Each server has one or more administrator and supervisor accounts.You can monitor agents in real time, eavesdrop, blow, enter the

With Dialer Kavkom, you can record all calls, download recordings and save them. Find out how to retrieve recordings of

Dialer Kavkom supports agent call scripts. You can create scripts for each user, automatically integrating contact information. The script can

Adding an entry to the directory enables agents connected to a contact to transfer it or invite a 3rd participant

Dialer Kavkom supports one-click e-mailing in HTML format. Each user is able to send emails when a contact is displayed

When an agent is connected to a contact, you can give them the option of broadcasting a recording by clicking

When a contact is displayed in the “Contact View”, a user can program a reminder at a selected date and

The Kavom Predictive Dialer lets you block calls to a specific contact. No calls will be possible to this number.

You have a file or files of prospects or potential customer data, and you want to contact them in less