Dialer

This menu allows you to customize the settings for each user according to your needs. If you encounter any difficulties, please contact our support team

You can use default qualifications as well as custom qualifications. There are also system qualifications, which are assigned automatically. Contact qualification is visible in the

The information stored and linked to your phone numbers can be customized to your needs. Add a data field for each data item you wish

Log in with an account that has campaign management rights. Go to Campaigns (1) and click on the “Create a new campaign” button (2). A

You can import one or more contact files into each campaign. There is no limit on size, number of contacts or number of files. Files

The “Contact View” is the space used by production users. Note :This is a view when all privileges are enabled, customizable for each user in

Kavkom’s dialer features an instant messaging function that lets users chat with each other in real time. When you send a message to a user,

You can export prospect files from predictive campaigns. To access the export tool, in the left-hand menu click on “Campaigns” (1), on the arrow at

With Kavkom’s Dialer, you can recycle contacts directly from the campaign manager. This feature allows you to erase the current qualification to re-launch calls to

Phone numbers imported into Dialer Kavkom are never deleted, including verified multipurpose numbers, even when you delete a contact’s record from a predictive campaign, allowing