{"id":8470,"date":"2023-01-23T18:28:03","date_gmt":"2023-01-23T17:28:03","guid":{"rendered":"https:\/\/elegant-margulis.82-165-125-94.plesk.page\/getting-started\/%d7%a4%d7%99%d7%a7%d7%95%d7%97-%d7%a2%d7%9c-%d7%a1%d7%95%d7%9b%d7%a0%d7%99%d7%9d\/"},"modified":"2025-09-01T17:39:55","modified_gmt":"2025-09-01T15:39:55","slug":"%d7%a4%d7%99%d7%a7%d7%95%d7%97-%d7%a2%d7%9c-%d7%a1%d7%95%d7%9b%d7%a0%d7%99%d7%9d","status":"publish","type":"post","link":"https:\/\/help.kavkom.com\/he\/%d7%97%d7%99%d7%99%d7%92%d7%9f\/%d7%a4%d7%99%d7%a7%d7%95%d7%97-%d7%a2%d7%9c-%d7%a1%d7%95%d7%9b%d7%a0%d7%99%d7%9d\/","title":{"rendered":"\u05e4\u05d9\u05e7\u05d5\u05d7 \u05e2\u05dc \u05e1\u05d5\u05db\u05e0\u05d9\u05dd"},"content":{"rendered":"\n<p>\u05dc\u05db\u05dc \u05e9\u05e8\u05ea \u05d9\u05e9 \u05d7\u05e9\u05d1\u05d5\u05df \u05de\u05e0\u05d4\u05dc \u05d5\u05d7\u05e9\u05d1\u05d5\u05df \u05de\u05e4\u05e7\u05d7 \u05d0\u05d7\u05d3 \u05d0\u05d5 \u05d9\u05d5\u05ea\u05e8.<br\/> \u05d9\u05e9 \u05dc\u05da \u05d0\u05ea \u05d4\u05d9\u05db\u05d5\u05dc\u05ea \u05dc\u05e0\u05d8\u05e8 \u05e1\u05d5\u05db\u05e0\u05d9\u05dd \u05d1\u05d6\u05de\u05df \u05d0\u05de\u05ea, \u05dc\u05d4\u05d0\u05d6\u05d9\u05df, \u05dc\u05d4\u05d9\u05db\u05e0\u05e1 \u05dc\u05e9\u05d9\u05d7\u05d4, \u05dc\u05d4\u05d9\u05db\u05e0\u05e1 \u05dc\u05e9\u05d9\u05d7\u05d4 \u05d0\u05d5 \u05dc\u05d4\u05d0\u05d6\u05d9\u05df \u05dc\u05d4\u05e7\u05dc\u05d8\u05d5\u05ea.<\/p>\n\n<h2 class=\"wp-block-heading\">\u05d4\u05b7\u05e9\u05c1\u05d2\u05b8\u05d7\u05b8\u05d4<\/h2>\n\n<p>\u05db\u05d3\u05d9 \u05dc\u05d2\u05e9\u05ea \u05dc\u05e1\u05d5\u05db\u05df \u05d4\u05e0\u05d9\u05d8\u05d5\u05e8, \u05dc\u05d7\u05e6\u05d5 \u05e2\u05dc &quot;\u05e4\u05d9\u05e7\u05d5\u05d7&quot; \u05d1\u05ea\u05e4\u05e8\u05d9\u05d8 \u05de\u05e9\u05de\u05d0\u05dc.<\/p>\n\n<h3 class=\"wp-block-heading\">\u05e1\u05d5\u05db\u05e0\u05d9\u05dd<\/h3>\n\n<ol class=\"wp-block-list\">\n<li>\u05e8\u05e9\u05d9\u05de\u05ea \u05d4\u05de\u05e1\u05e4\u05e8\u05d9\u05dd \u05e9\u05de\u05ea\u05e7\u05e9\u05e8\u05d9\u05dd \u05d0\u05dc\u05d9\u05d4\u05dd \u05db\u05e2\u05ea<\/li>\n\n\n\n<li>\u05e9\u05dd \u05d4\u05e1\u05d5\u05db\u05e0\u05d9\u05dd<\/li>\n\n\n\n<li>\u05e9\u05dd \u05d4\u05e7\u05de\u05e4\u05d9\u05d9\u05df \u05e9\u05d0\u05dc\u05d9\u05d5 \u05de\u05d7\u05d5\u05d1\u05e8 \u05d4\u05e1\u05d5\u05db\u05df<\/li>\n\n\n\n<li>\u05de\u05e1\u05e4\u05e8 \u05d4\u05d8\u05dc\u05e4\u05d5\u05df \u05e9\u05dc \u05d0\u05d9\u05e9 \u05d4\u05e7\u05e9\u05e8 \u05d4\u05de\u05d7\u05d5\u05d1\u05e8 \u05dc\u05e1\u05d5\u05db\u05df<\/li>\n\n\n\n<li>\u05e1\u05d8\u05d8\u05d5\u05e1 \u05d4\u05e1\u05d5\u05db\u05df<br\/> &#8211; \u05d1\u05d4\u05de\u05ea\u05e0\u05d4: \u05de\u05de\u05ea\u05d9\u05df \u05dc\u05d9\u05e6\u05d9\u05e8\u05ea \u05e7\u05e9\u05e8<br\/> &#8211; \u05d1\u05ea\u05e7\u05e9\u05d5\u05e8\u05ea: \u05de\u05d7\u05d5\u05d1\u05e8 \u05e2\u05dd \u05d0\u05d9\u05e9 \u05d4\u05e7\u05e9\u05e8<br\/> &#8211; \u05d4\u05e1\u05de\u05db\u05d4 \u05d1\u05ea\u05d4\u05dc\u05d9\u05da: \u05d1\u05ea\u05d4\u05dc\u05d9\u05da \u05d4\u05e1\u05de\u05db\u05d4<br\/> &#8211; \u05de\u05e0\u05d5\u05ea\u05e7: \u05de\u05e0\u05d5\u05ea\u05e7 \u05de\u05d4\u05e7\u05de\u05e4\u05d9\u05d9\u05df<br\/> &#8211; &#8211; \u05d4\u05e1\u05d5\u05db\u05df \u05de\u05e0\u05d5\u05ea\u05e7 \u05de\u05d4\u05d7\u05d9\u05d9\u05d2\u05df<\/li>\n\n\n\n<li>\u05de\u05e9\u05da \u05d4\u05e1\u05d8\u05d8\u05d5\u05e1 \u05d4\u05e0\u05d5\u05db\u05d7\u05d9<\/li>\n\n\n\n<li>\u05dc\u05d7\u05e6\u05d5 \u05dc\u05d4\u05d0\u05d6\u05e0\u05d4 \u05d3\u05d9\u05e1\u05e7\u05e8\u05d8\u05d9\u05ea \u05d1\u05e9\u05d9\u05d3\u05d5\u05e8 \u05d7\u05d9 \u05d0\u05d5 \u05d1\u05d8\u05dc\u05e4\u05d5\u05df:<br\/> &#8211; \u05dc\u05d7\u05e5 \u05e2\u05dc 1 \u05db\u05d3\u05d9 \u05dc\u05d3\u05d1\u05e8 \u05e2\u05dd \u05d0\u05d9\u05e9 \u05d4\u05e7\u05e9\u05e8<br\/> &#8211; \u05dc\u05d7\u05e5 \u05e2\u05dc 2 \u05db\u05d3\u05d9 \u05dc\u05d0\u05de\u05df \u05d0\u05ea \u05d4\u05e1\u05d5\u05db\u05df<br\/> &#8211; \u05dc\u05d7\u05e5 \u05e2\u05dc 3 \u05db\u05d3\u05d9 \u05dc\u05d9\u05e6\u05d5\u05e8 \u05e9\u05d9\u05d7\u05ea \u05d5\u05e2\u05d9\u05d3\u05d4 \u05ea\u05dc\u05ea-\u05db\u05d9\u05d5\u05d5\u05e0\u05d9\u05ea.<\/li>\n<\/ol>\n\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2024\/03\/Dialer-Supervision-Agents-1-1024x576.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2024\/03\/Dialer-Supervision-Agents-1-1024x576.png\" alt=\"&#x5E4;&#x5D9;&#x5E7;&#x5D5;&#x5D7; &#x5E2;&#x5DC; &#x5E1;&#x5D5;&#x5DB;&#x5E0;&#x5D9;&#x5DD; &#x5D1;&#x5D6;&#x5DE;&#x5DF; &#x5D0;&#x5DE;&#x5EA; &#x5D1;-KAvkom Dialer\" class=\"wp-image-7789\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2024\/03\/Dialer-Supervision-Agents-1-1024x576.png 1024w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2024\/03\/Dialer-Supervision-Agents-1-300x169.png 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2024\/03\/Dialer-Supervision-Agents-1-150x84.png 150w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2024\/03\/Dialer-Supervision-Agents-1-768x432.png 768w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2024\/03\/Dialer-Supervision-Agents-1-1536x864.png 1536w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2024\/03\/Dialer-Supervision-Agents-1.png 1919w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n<h3 class=\"wp-block-heading\">\u05e9\u05d9\u05d7\u05d5\u05ea \u05de\u05d5\u05e7\u05dc\u05d8\u05d5\u05ea<\/h3>\n\n<ol class=\"wp-block-list\">\n<li>\u05e8\u05e2\u05e0\u05d5\u05df \/ \u05d4\u05e6\u05d2\u05ea \u05e8\u05e9\u05d9\u05de\u05ea \u05d4\u05d4\u05e7\u05dc\u05d8\u05d5\u05ea<\/li>\n\n\n\n<li>\u05d4\u05e6\u05d2 \u05e4\u05e8\u05d8\u05d9 \u05e7\u05e9\u05e8<\/li>\n\n\n\n<li>\u05d4\u05d5\u05e8\u05d3 \u05d0\u05ea \u05d4\u05d4\u05e7\u05dc\u05d8\u05d4<\/li>\n\n\n\n<li>\u05de\u05d7\u05d9\u05e7\u05ea \u05d4\u05e7\u05dc\u05d8\u05d5\u05ea<\/li>\n<\/ol>\n\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/Dialer-Agent-monitor-recorded-calls-1024x500.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1024\" height=\"500\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/Dialer-Agent-monitor-recorded-calls-1024x500.png\" alt=\"&#x5E1;&#x5D5;&#x5DB;&#x5DF; &#x5E2;&#x5D5;&#x5E7;&#x5D1; &#x5D0;&#x5D7;&#x5E8; &#x5E9;&#x5D9;&#x5D7;&#x5D5;&#x5EA; &#x5DE;&#x5D5;&#x5E7;&#x5DC;&#x5D8;&#x5D5;&#x5EA;\" class=\"wp-image-3752\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/Dialer-Agent-monitor-recorded-calls-1024x500.png 1024w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/Dialer-Agent-monitor-recorded-calls-300x146.png 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/Dialer-Agent-monitor-recorded-calls-150x73.png 150w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/Dialer-Agent-monitor-recorded-calls-768x375.png 768w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/Dialer-Agent-monitor-recorded-calls-1536x749.png 1536w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/Dialer-Agent-monitor-recorded-calls.png 1904w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n<h2 class=\"wp-block-heading\">\u05e4\u05e8\u05d5\u05d3\u05d5\u05e7\u05d8\u05d9\u05d1\u05d9\u05d5\u05ea \u05d4\u05e1\u05d5\u05db\u05e0\u05d9\u05dd<\/h2>\n\n<p>\u05d1\u05e2\u05d6\u05e8\u05ea \u05ea\u05db\u05d5\u05e0\u05d4 \u05d6\u05d5, \u05e0\u05d9\u05ea\u05df \u05dc\u05e6\u05e4\u05d5\u05ea \u05d1\u05de\u05e1\u05e4\u05e8 \u05d4\u05e4\u05d2\u05d9\u05e9\u05d5\u05ea, \u05d6\u05de\u05df \u05d4\u05d7\u05d9\u05d1\u05d5\u05e8 \u05e9\u05dc \u05d4\u05e1\u05d5\u05db\u05df, \u05de\u05e1\u05e4\u05e8 \u05d0\u05e0\u05e9\u05d9 \u05d4\u05e7\u05e9\u05e8 \u05d4\u05de\u05d7\u05d5\u05d1\u05e8\u05d9\u05dd, \u05d6\u05de\u05df \u05d4\u05e9\u05d9\u05d7\u05d4, \u05de\u05e1\u05e4\u05e8 \u05d4\u05e9\u05d9\u05d7\u05d5\u05ea \u05d4\u05d9\u05e9\u05d9\u05e8\u05d5\u05ea, \u05d5\u05db\u05df \u05d1\u05d0\u05d9\u05e9\u05d5\u05e8\u05d9\u05dd \u05e9\u05d1\u05d5\u05e6\u05e2\u05d5.<\/p>\n\n<ol class=\"wp-block-list\">\n<li>\u05dc\u05d7\u05e5 \u05e2\u05dc \u05e1\u05de\u05dc \u05d4\u05de\u05e0\u05d4\u05dc.<\/li>\n\n\n\n<li>\u05dc\u05d0\u05d7\u05e8 \u05de\u05db\u05df \u05dc\u05d7\u05e6\u05d5 \u05e2\u05dc \u05d4\u05db\u05e4\u05ea\u05d5\u05e8 &quot;\u05d4\u05e6\u05d2 \u05e4\u05e8\u05d5\u05d3\u05d5\u05e7\u05d8\u05d9\u05d1\u05d9\u05d5\u05ea \u05e1\u05d5\u05db\u05df&quot;<\/li>\n<\/ol>\n\n<p>\u05e0\u05e4\u05ea\u05d7 \u05d7\u05dc\u05d5\u05df.<\/p>\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/Dialer-Productivite-des-agents-1-1024x499.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1024\" height=\"499\" data-id=\"3771\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/Dialer-Productivite-des-agents-1-1024x499.png\" alt=\"&#x5E4;&#x5E8;&#x5D5;&#x5D3;&#x5D5;&#x5E7;&#x5D8;&#x5D9;&#x5D1;&#x5D9;&#x5D5;&#x5EA; &#x5E9;&#x5DC; &#x5E1;&#x5D5;&#x5DB;&#x5DF; &#x5D2;&#x5D9;&#x5E9;&#x5D4;\" class=\"wp-image-3771\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/Dialer-Productivite-des-agents-1-1024x499.png 1024w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/Dialer-Productivite-des-agents-1-300x146.png 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/Dialer-Productivite-des-agents-1-150x73.png 150w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/Dialer-Productivite-des-agents-1-768x375.png 768w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/Dialer-Productivite-des-agents-1-1536x749.png 1536w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/Dialer-Productivite-des-agents-1.png 1905w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/figure>\n\n<ol class=\"wp-block-list\">\n<li>\u05d0\u05e4\u05e9\u05e8\u05d5\u05ea \u05dc\u05d1\u05d7\u05d5\u05e8 \u05e7\u05de\u05e4\u05d9\u05d9\u05df.<\/li>\n\n\n\n<li>\u05d1\u05d7\u05e8 \u05ea\u05e7\u05d5\u05e4\u05d4 \u05e1\u05e4\u05e6\u05d9\u05e4\u05d9\u05ea \u05d5\u05dc\u05d0\u05d7\u05e8 \u05de\u05db\u05df \u05dc\u05d7\u05e5 \u05e2\u05dc \u05db\u05e4\u05ea\u05d5\u05e8 &quot;\u05e7\u05d1\u05dc&quot;<\/li>\n\n\n\n<li>\u05d0\u05d5 \u05d1\u05d7\u05e8\u05d5 \u05ea\u05e7\u05d5\u05e4\u05d4 \u05dc\u05d1\u05d7\u05d9\u05e8\u05ea\u05db\u05dd \u05d5\u05dc\u05d7\u05e6\u05d5 \u05e2\u05dc &quot;\u05e7\u05d1\u05dc \u05d4\u05ea\u05d0\u05de\u05d4 \u05d0\u05d9\u05e9\u05d9\u05ea&quot;.<\/li>\n\n\n\n<li>\u05d9\u05e9 \u05dc\u05da \u05d0\u05e4\u05e9\u05e8\u05d5\u05ea \u05dc\u05d4\u05d3\u05e4\u05d9\u05e1 \u05d0\u05ea \u05d4\u05d3\u05d5\u05d7 \u05e2\u05dc \u05d9\u05d3\u05d9 \u05dc\u05d7\u05d9\u05e6\u05d4 \u05e2\u05dc \u05db\u05e4\u05ea\u05d5\u05e8 \u05d4\u05d4\u05d3\u05e4\u05e1\u05d4<\/li>\n\n\n\n<li>\u05d0\u05d5 \u05d4\u05d5\u05e8\u05d9\u05d3\u05d5 \u05d0\u05d5\u05ea\u05d5 \u05e2\u05dc \u05d9\u05d3\u05d9 \u05dc\u05d7\u05d9\u05e6\u05d4 \u05e2\u05dc &quot;\u05e9\u05de\u05d5\u05e8 CSV&quot;.<\/li>\n<\/ol>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"470\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/Dialer-Productivite-des-agents-2-1-1024x470.png\" alt=\"\" class=\"wp-image-3778\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/Dialer-Productivite-des-agents-2-1-1024x470.png 1024w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/Dialer-Productivite-des-agents-2-1-300x138.png 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/Dialer-Productivite-des-agents-2-1-150x69.png 150w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/Dialer-Productivite-des-agents-2-1-768x352.png 768w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/Dialer-Productivite-des-agents-2-1-1536x705.png 1536w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/Dialer-Productivite-des-agents-2-1.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>\u05dc\u05db\u05dc \u05e9\u05e8\u05ea \u05d9\u05e9 \u05d7\u05e9\u05d1\u05d5\u05df \u05de\u05e0\u05d4\u05dc \u05d5\u05d7\u05e9\u05d1\u05d5\u05df \u05de\u05e4\u05e7\u05d7 \u05d0\u05d7\u05d3 \u05d0\u05d5 \u05d9\u05d5\u05ea\u05e8. \u05d9\u05e9 \u05dc\u05da \u05d0\u05ea \u05d4\u05d9\u05db\u05d5\u05dc\u05ea \u05dc\u05e0\u05d8\u05e8 \u05e1\u05d5\u05db\u05e0\u05d9\u05dd \u05d1\u05d6\u05de\u05df \u05d0\u05de\u05ea, \u05dc\u05d4\u05d0\u05d6\u05d9\u05df, \u05dc\u05d4\u05d9\u05db\u05e0\u05e1 \u05dc\u05e9\u05d9\u05d7\u05d4, \u05dc\u05d4\u05d9\u05db\u05e0\u05e1 \u05dc\u05e9\u05d9\u05d7\u05d4 \u05d0\u05d5 \u05dc\u05d4\u05d0\u05d6\u05d9\u05df \u05dc\u05d4\u05e7\u05dc\u05d8\u05d5\u05ea. \u05d4\u05b7\u05e9\u05c1\u05d2\u05b8\u05d7\u05b8\u05d4 \u05db\u05d3\u05d9 \u05dc\u05d2\u05e9\u05ea \u05dc\u05e1\u05d5\u05db\u05df \u05d4\u05e0\u05d9\u05d8\u05d5\u05e8, \u05dc\u05d7\u05e6\u05d5 \u05e2\u05dc &quot;\u05e4\u05d9\u05e7\u05d5\u05d7&quot; 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