{"id":8500,"date":"2023-01-25T13:25:58","date_gmt":"2023-01-25T12:25:58","guid":{"rendered":"https:\/\/elegant-margulis.82-165-125-94.plesk.page\/getting-started\/exporting-contact-lists\/"},"modified":"2025-09-01T17:40:23","modified_gmt":"2025-09-01T15:40:23","slug":"exporting-contact-lists","status":"publish","type":"post","link":"https:\/\/help.kavkom.com\/en\/predictive-dialer-en\/exporting-contact-lists\/","title":{"rendered":"Exporting contact lists"},"content":{"rendered":"\n

You can export prospect files from predictive campaigns.<\/p>\n\n

To access the export tool, in the left-hand menu click on “Campaigns” (1), on the arrow at the top right (2) and then on “Export CDR\/Contact” (3).<\/p>\n\n

\"Exporting<\/a><\/figure>\n\n

Depending on your needs, you can export :<\/p>\n\n

    \n
  1. Call list (call log)<\/li>\n\n\n\n
  2. Contact list (according to qualifications, includes agent, campaign, contact, notes, last call)<\/li>\n\n\n\n
  3. List of contacts not to be called<\/li>\n<\/ol>\n\n
    \"Dialer<\/a><\/figure>\n\n

    Export call list<\/h2>\n\n

    To export a call list :<\/p>\n\n

      \n
    1. Select “CDR – Campaigns<\/li>\n\n\n\n
    2. Select campaign(s)<\/li>\n\n\n\n
    3. Select a duration filter<\/li>\n\n\n\n
    4. Enter the email address to which the download link will be sent<\/li>\n\n\n\n
    5. Select a date range<\/li>\n\n\n\n
    6. Finish by clicking on “Export”.<\/li>\n<\/ol>\n\n
      \"Exporting<\/a><\/figure>\n\n

      Exporting a contact list<\/h2>\n\n

      To export a list of contacts according to qualifications, including information on connected agent, campaign, contact, notes, last call :<\/p>\n\n

        \n
      1. In “Export Type”, select “Contacts”.<\/li>\n\n\n\n
      2. Select campaign(s)<\/li>\n\n\n\n
      3. Select qualification(s)<\/li>\n\n\n\n
      4. Enter the email address to which the download link will be sent<\/li>\n\n\n\n
      5. Select a date range<\/li>\n\n\n\n
      6. Finish by clicking on “Export”.<\/li>\n<\/ol>\n\n
        \"Exporting<\/a><\/figure>\n\n

        Export list of contacts not to be called<\/h2>\n\n

        To export a list of contacts not to be called :<\/p>\n\n

          \n
        1. In “Export Type”, select “DNC – Do not call up list”.<\/li>\n\n\n\n
        2. Enter the email address to which the download link will be sent<\/li>\n\n\n\n
        3. Select a date range<\/li>\n\n\n\n
        4. Finish by clicking on “Export”.<\/li>\n<\/ol>\n\n
          \"Export<\/a><\/figure>\n\n

          Export progress and download<\/h2>\n\n

          The waiting time varies according to the size of the file to be generated. You can see the progress by clicking on the “In-Progress” tab. <\/p>\n\n

          \"Export<\/a><\/figure>\n\n

          Once the file has been generated, you’ll receive an e-mail at the address indicated, with the sender’s address “support@kavkom.com”.Simply click on this link to download the file.<\/p>\n\n

          \"\"<\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"

          You can export prospect files from predictive campaigns. To access the export tool, in the left-hand menu click on “Campaigns” (1), on the arrow at the top right (2) and then on “Export CDR\/Contact” (3). Depending on your needs, you can export : Export call list To export a call list : Exporting a contact […]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[99],"tags":[],"class_list":["post-8500","post","type-post","status-publish","format-standard","hentry","category-predictive-dialer-en"],"_links":{"self":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts\/8500","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/comments?post=8500"}],"version-history":[{"count":1,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts\/8500\/revisions"}],"predecessor-version":[{"id":8503,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts\/8500\/revisions\/8503"}],"wp:attachment":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/media?parent=8500"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/categories?post=8500"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/tags?post=8500"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}