{"id":7280,"date":"2022-05-25T14:00:03","date_gmt":"2022-05-25T12:00:03","guid":{"rendered":"https:\/\/elegant-margulis.82-165-125-94.plesk.page\/getting-started\/setting-a-tag\/"},"modified":"2026-09-22T09:59:40","modified_gmt":"2026-09-22T07:59:40","slug":"setting-a-tag","status":"publish","type":"post","link":"https:\/\/help.kavkom.com\/en\/crm-en\/setting-a-tag\/","title":{"rendered":"Configure a Tag"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Understanding Tags<\/h2>\n\n<p class=\"wp-block-paragraph\">Tags allow you to categorize your leads based on a specific criterion or qualification.<\/p>\n\n<p class=\"wp-block-paragraph\">In particular, you can use them to distinguish between leads within the same module and easily find them using filters.<\/p>\n\n<p class=\"wp-block-paragraph\">For example, if you have (1) modules organized by business sector, you can add (2) tags to distinguish the prospect&#8217;s status within the modules.  <\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Tags-et-modules--scaled.jpg\" target=\"_blank\" rel=\"Tags et modules noopener\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"565\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Tags-et-modules--1024x565.jpg\" alt=\"Tags and Modules  \" class=\"wp-image-3107\" style=\"width:512px;height:283px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Tags-et-modules--1024x565.jpg 1024w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Tags-et-modules--300x166.jpg 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Tags-et-modules--150x83.jpg 150w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Tags-et-modules--768x424.jpg 768w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Tags-et-modules--1536x848.jpg 1536w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Tags-et-modules--2048x1130.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<h2 class=\"wp-block-heading\">Create tags<\/h2>\n\n<p class=\"wp-block-paragraph\">Go to &#8220;Settings&#8221; in the CRM.  <\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"62\" height=\"54\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-16.25.14-1.png\" alt=\"CRM Icon\" class=\"wp-image-3005\"\/><\/figure>\n\n<p class=\"wp-block-paragraph\">Once you&#8217;re in the settings, go to the &#8220;Tags&#8221; section.  <\/p>\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Acce&#x301;s-tag.jpg\" target=\"_blank\" rel=\"Section Tags noopener\"><img decoding=\"async\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Acce&#x301;s-tag-1024x163.jpg\" alt=\"Tags Section\" class=\"wp-image-3110\" style=\"width:768px;height:122px\"\/><\/a><\/figure>\n\n<p class=\"wp-block-paragraph\">Once you&#8217;re in the &#8220;Tags&#8221; section, click &#8220;Add a tag,&#8221; then:<\/p>\n\n<ol class=\"wp-block-list\">\n<li>Enter the name<\/li>\n\n\n\n<li>Select the color to be used when the tag is displayed in the interface<\/li>\n\n\n\n<li>Map the tag to a predictive dialer qualification if you are using one<\/li>\n\n\n\n<li>Determine whether and which email template to send when applying a tag to the prospect<\/li>\n<\/ol>\n\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2024\/04\/Kavkom-CRM-Reglages-Tags.webp\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2024\/04\/Kavkom-CRM-Reglages-Tags-1024x318.png\" alt=\"Create and configure a qualification tag\" class=\"wp-image-7823\"\/><\/a><\/figure>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"infobox wp-block-paragraph\"><strong>Note<\/strong><br\/>To learn how to add tags to leads, see the article in the <a href=\"https:\/\/help.kavkom.com\/en\/crm-en\/use-the-lead-section\/\" target=\"_blank\" rel=\"noreferrer noopener\">Leads section<\/a>.<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Understanding Tags Tags allow you to categorize your leads based on a specific criterion or qualification. In particular, you can use them to distinguish between leads within the same module and easily find them using filters. For example, if you have (1) modules organized by business sector, you can add (2) tags to distinguish the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[97],"tags":[],"class_list":["post-7280","post","type-post","status-publish","format-standard","hentry","category-crm-en"],"_links":{"self":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts\/7280","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/comments?post=7280"}],"version-history":[{"count":7,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts\/7280\/revisions"}],"predecessor-version":[{"id":9244,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts\/7280\/revisions\/9244"}],"wp:attachment":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/media?parent=7280"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/categories?post=7280"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/tags?post=7280"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}