{"id":7280,"date":"2022-05-25T14:00:03","date_gmt":"2022-05-25T12:00:03","guid":{"rendered":"https:\/\/elegant-margulis.82-165-125-94.plesk.page\/getting-started\/setting-a-tag\/"},"modified":"2025-09-01T17:39:39","modified_gmt":"2025-09-01T15:39:39","slug":"setting-a-tag","status":"publish","type":"post","link":"https:\/\/help.kavkom.com\/en\/crm-en\/setting-a-tag\/","title":{"rendered":"Setting a tag"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Understanding tags<\/h2>\n\n<p>Tags allow you to categorize your prospects according to a criterion or qualification.<\/p>\n\n<p>In particular, you can use them to distinguish prospects within the same module, and find them again easily using filters.<\/p>\n\n<p>For example, if you have (1) modules by business sector, you can add (2) tags to distinguish prospect status within modules.  <\/p>\n\n<p><\/p>\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Tags-et-modules--scaled.jpg\" target=\"_blank\" rel=\"Tags et modules noopener\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"565\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Tags-et-modules--1024x565.jpg\" alt=\"Tags and modules  \" class=\"wp-image-3107\" style=\"width:512px;height:283px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Tags-et-modules--1024x565.jpg 1024w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Tags-et-modules--300x166.jpg 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Tags-et-modules--150x83.jpg 150w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Tags-et-modules--768x424.jpg 768w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Tags-et-modules--1536x848.jpg 1536w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Tags-et-modules--2048x1130.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n<p><\/p>\n\n<p><\/p>\n\n<h2 class=\"wp-block-heading\">Creating tags<\/h2>\n\n<p>Go to CRM &#8220;Settings&#8221;.  <\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"62\" height=\"54\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-16.25.14-1.png\" alt=\"CRM Icon\" class=\"wp-image-3005\"\/><\/figure>\n\n<p>Once in the settings, go to the &#8220;Tags&#8221; section.  <\/p>\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Acce&#x301;s-tag.jpg\" target=\"_blank\" rel=\"Section Tags noopener\"><img decoding=\"async\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Acce&#x301;s-tag-1024x163.jpg\" alt=\"Tags section\" class=\"wp-image-3110\" style=\"width:768px;height:122px\"\/><\/a><\/figure>\n\n<p>Once in the &#8220;Tags&#8221; section, click on &#8220;Add a tag&#8221; and then :<\/p>\n\n<ol class=\"wp-block-list\">\n<li>Enter name<\/li>\n\n\n\n<li>Select the color to be used when displaying the tag in the interface<\/li>\n\n\n\n<li>Match the tag to a predictive dialer qualification if you use<\/li>\n\n\n\n<li>Determine if and which email template to send when applying a tag to a prospect<\/li>\n<\/ol>\n\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2024\/04\/Kavkom-CRM-Reglages-Tags-1024x318.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1024\" height=\"318\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2024\/04\/Kavkom-CRM-Reglages-Tags-1024x318.png\" alt=\"Create and set up a qualification tag\" class=\"wp-image-7823\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2024\/04\/Kavkom-CRM-Reglages-Tags-1024x318.png 1024w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2024\/04\/Kavkom-CRM-Reglages-Tags-300x93.png 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2024\/04\/Kavkom-CRM-Reglages-Tags-150x47.png 150w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2024\/04\/Kavkom-CRM-Reglages-Tags-768x238.png 768w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2024\/04\/Kavkom-CRM-Reglages-Tags-1536x477.png 1536w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2024\/04\/Kavkom-CRM-Reglages-Tags.png 1795w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n<p><\/p>\n\n<p><\/p>\n\n<p class=\"infobox\"><strong>Note<\/strong><br\/>To see how to add tags to prospects, please refer to the article on the <a href=\"https:\/\/help.kavkom.com\/en\/crm-en\/use-the-lead-section\/\" target=\"_blank\" rel=\"noreferrer noopener\">prospect section<\/a>.<\/p>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Understanding tags Tags allow you to categorize your prospects according to a criterion or qualification. In particular, you can use them to distinguish prospects within the same module, and find them again easily using filters. For example, if you have (1) modules by business sector, you can add (2) tags to distinguish prospect status within [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[97],"tags":[],"class_list":["post-7280","post","type-post","status-publish","format-standard","hentry","category-crm-en"],"_links":{"self":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts\/7280","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/comments?post=7280"}],"version-history":[{"count":5,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts\/7280\/revisions"}],"predecessor-version":[{"id":8449,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts\/7280\/revisions\/8449"}],"wp:attachment":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/media?parent=7280"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/categories?post=7280"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/tags?post=7280"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}