{"id":7274,"date":"2022-05-25T16:00:59","date_gmt":"2022-05-25T14:00:59","guid":{"rendered":"https:\/\/elegant-margulis.82-165-125-94.plesk.page\/getting-started\/configuring-crm\/"},"modified":"2023-10-29T10:16:51","modified_gmt":"2023-10-29T09:16:51","slug":"configuring-crm","status":"publish","type":"post","link":"https:\/\/help.kavkom.com\/en\/crm-en\/configuring-crm\/","title":{"rendered":"Configuring CRM"},"content":{"rendered":"\n<p>To access your CRM settings, click on the CRM icon, then on Settings.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Acces-re\u0301glage-CRM.jpg\" target=\"_blank\" rel=\"Acces r\u00e9glage CRM noopener\"><img fetchpriority=\"high\" decoding=\"async\" width=\"456\" height=\"430\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Acces-re\u0301glage-CRM.jpg\" alt=\"Access to CRM settings\" class=\"wp-image-3124\" style=\"width:228px;height:215px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Acces-re\u0301glage-CRM.jpg 456w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Acces-re\u0301glage-CRM-300x283.jpg 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Acces-re\u0301glage-CRM-150x141.jpg 150w\" sizes=\"(max-width: 456px) 100vw, 456px\" \/><\/a><\/figure>\n\n\n\n<p>The &#8220;Settings&#8221; page has 6 tabs:<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.36.44-1024x149.png\" target=\"_blank\" rel=\"Onglet CRM noopener\"><img decoding=\"async\" width=\"1024\" height=\"149\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.36.44-1024x149.png\" alt=\"CRM tab\" class=\"wp-image-2915\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.36.44-1024x149.png 1024w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.36.44-300x44.png 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.36.44-150x22.png 150w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.36.44-768x112.png 768w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.36.44.png 1418w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Configuring modules<\/h2>\n\n\n\n<p>Modules allow you to create groups of contacts to categorize them according to a particular feature.<\/p>\n\n\n\n<p>Click here to see how to create modules.<\/p>\n\n\n\n<p>Click here to see how to add prospects to the modules.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.54.22-1024x420.png\" target=\"_blank\" rel=\"Param\u00e8tres Modules noreferrer noopener\"><img decoding=\"async\" width=\"1024\" height=\"420\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.54.22-1024x420.png\" alt=\"Modules settings\" class=\"wp-image-2924\" style=\"width:512px;height:210px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.54.22-1024x420.png 1024w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.54.22-300x123.png 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.54.22-150x62.png 150w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.54.22-768x315.png 768w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.54.22-1536x630.png 1536w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.54.22-2048x840.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Configuring custom fields<\/h2>\n\n\n\n<p>Custom fields are information fields that you add about your prospect. You&#8217;ll find them in the prospect section.<\/p>\n\n\n\n<p>Click here to see how to create custom fields.<\/p>\n\n\n\n<p>Click here to see how to add fields to a module.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.55.43-1024x304.png\" target=\"_blank\" rel=\"Champs personnalis\u00e9s noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"304\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.55.43-1024x304.png\" alt=\"Custom fields\" class=\"wp-image-2927\" style=\"width:512px;height:152px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.55.43-1024x304.png 1024w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.55.43-300x89.png 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.55.43-150x45.png 150w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.55.43-768x228.png 768w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.55.43-1536x457.png 1536w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.55.43-2048x609.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Set calendar color<\/h2>\n\n\n\n<p>This section lets you define a color for the various event types.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.57.58-1024x136.png\" target=\"_blank\" rel=\"Couleur du calendrier noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"136\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.57.58-1024x136.png\" alt=\"Calendar color\" class=\"wp-image-2930\" style=\"width:512px;height:68px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.57.58-1024x136.png 1024w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.57.58-300x40.png 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.57.58-150x20.png 150w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.57.58-768x102.png 768w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.57.58-1536x204.png 1536w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.57.58-2048x272.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Setting calendar limits<\/h2>\n\n\n\n<p>This section lets you define an event limit for a given range. Click on &#8220;Add limit&#8221; and set the parameters.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.50.08-1024x191.png\" target=\"_blank\" rel=\"Limites du calendrier noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"191\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.50.08-1024x191.png\" alt=\"Calendar limits\u00b2\" class=\"wp-image-2921\" style=\"width:1024px;height:191px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.50.08-1024x191.png 1024w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.50.08-300x56.png 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.50.08-150x28.png 150w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.50.08-768x143.png 768w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.50.08-1536x286.png 1536w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-13.50.08-2048x382.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Setting up tags<\/h2>\n\n\n\n<p>Tags allow you to categorize your prospects according to a particular feature. In particular, you can use them to distinguish prospects within the same module.<\/p>\n\n\n\n<p>Click here to learn how to create a tag.<\/p>\n\n\n\n<p>Click here to see how to add tags to a module.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-14.01.32-1024x136.png\" target=\"_blank\" rel=\"Section tag noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"136\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-14.01.32-1024x136.png\" alt=\"Tag section\" class=\"wp-image-2933\" style=\"width:512px;height:68px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-14.01.32-1024x136.png 1024w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-14.01.32-300x40.png 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-14.01.32-150x20.png 150w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-14.01.32-768x102.png 768w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-14.01.32-1536x204.png 1536w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-21-at-14.01.32-2048x273.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Configure saved filters<\/h2>\n\n\n\n<p>You can save filters in the prospect section to retrieve a certain selection of prospects with a single click. <\/p>\n\n\n\n<p>Go to this article to see how to create them from the prospect section.<\/p>\n\n\n\n<p>Here you can edit and delete them.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Re\u0301glages-filtres-sauvegarde\u0301s--1024x273.jpg\" target=\"_blank\" rel=\"R\u00e9glage filtre sauvegard\u00e9 noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"273\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Re\u0301glages-filtres-sauvegarde\u0301s--1024x273.jpg\" alt=\"Filter setting saved\" class=\"wp-image-3129\" style=\"width:512px;height:137px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Re\u0301glages-filtres-sauvegarde\u0301s--1024x273.jpg 1024w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Re\u0301glages-filtres-sauvegarde\u0301s--300x80.jpg 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Re\u0301glages-filtres-sauvegarde\u0301s--150x40.jpg 150w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Re\u0301glages-filtres-sauvegarde\u0301s--768x205.jpg 768w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Re\u0301glages-filtres-sauvegarde\u0301s--1536x410.jpg 1536w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Re\u0301glages-filtres-sauvegarde\u0301s--2048x546.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>To access your CRM settings, click on the CRM icon, then on Settings. The &#8220;Settings&#8221; page has 6 tabs: Configuring modules Modules allow you to create groups of contacts to categorize them according to a particular feature. Click here to see how to create modules. Click here to see how to add prospects to the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[97],"tags":[],"class_list":["post-7274","post","type-post","status-publish","format-standard","hentry","category-crm-en"],"_links":{"self":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts\/7274","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/comments?post=7274"}],"version-history":[{"count":4,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts\/7274\/revisions"}],"predecessor-version":[{"id":7377,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts\/7274\/revisions\/7377"}],"wp:attachment":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/media?parent=7274"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/categories?post=7274"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/tags?post=7274"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}