{"id":7267,"date":"2022-05-30T17:14:48","date_gmt":"2022-05-30T15:14:48","guid":{"rendered":"https:\/\/elegant-margulis.82-165-125-94.plesk.page\/getting-started\/introduction-to-the-dashboard\/"},"modified":"2023-10-29T10:15:18","modified_gmt":"2023-10-29T09:15:18","slug":"introduction-to-the-dashboard","status":"publish","type":"post","link":"https:\/\/help.kavkom.com\/en\/business-telephony\/introduction-to-the-dashboard\/","title":{"rendered":"Introduction to the dashboard"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Understanding the dashboard\u202f<\/h2>\n\n\n\n<p>The dashboard gives you statistics on activity.<\/p>\n\n\n\n<p>This is the default interface when you log on to Kavkom.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-12-at-11.22.45-1024x640.png\" target=\"_blank\" rel=\"Qu&#039;est-ce que le tableau de bord\u202f? noopener\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"640\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-12-at-11.22.45-1024x640.png\" alt=\"What is the dashboard ?\" class=\"wp-image-2523\" title=\"What is the dashboard ?\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-12-at-11.22.45-1024x640.png 1024w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-12-at-11.22.45-300x188.png 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-12-at-11.22.45-150x94.png 150w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-12-at-11.22.45-768x480.png 768w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-12-at-11.22.45-1536x960.png 1536w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-12-at-11.22.45-2048x1280.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Filter by time interval<\/h2>\n\n\n\n<p>You can choose a time interval, to view statistics for a selected period.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/image-stat-tableau-de-bord-1024x603.jpg\" target=\"_blank\" rel=\"Choisir d&#039;un interval de temps noreferrer noopener\"><img decoding=\"async\" width=\"1024\" height=\"603\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/image-stat-tableau-de-bord-1024x603.jpg\" alt=\"Select a time interval\" class=\"wp-image-2526\" style=\"width:512px;height:302px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/image-stat-tableau-de-bord-1024x603.jpg 1024w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/image-stat-tableau-de-bord-300x177.jpg 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/image-stat-tableau-de-bord-150x88.jpg 150w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/image-stat-tableau-de-bord-768x452.jpg 768w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/image-stat-tableau-de-bord.jpg 1173w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">&#8220;Call statistics&#8221; section<\/h2>\n\n\n\n<p>Click on the various statistics in the &#8220;Call statistics&#8221; section to view detailed statistics. <\/p>\n\n\n<p><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/05\/GIF-tableau-de-bord-.gif\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-2532 size-full\" title=\"Bloc Statistiques d'appels\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/05\/GIF-tableau-de-bord-.gif\" alt=\"Bloc Statistiques d'appels\" width=\"1728\" height=\"1080\" \/><\/a><\/p>\n\n\n<h2 class=\"wp-block-heading\">Call time section<\/h2>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-12-at-11.35.10.png\" target=\"_blank\" rel=\"Bloc Statistique de temps d&#039;appels noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"862\" height=\"396\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-12-at-11.35.10.png\" alt=\"Call time statistics section\" class=\"wp-image-2529\" style=\"width:431px;height:198px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-12-at-11.35.10.png 862w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-12-at-11.35.10-300x138.png 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-12-at-11.35.10-150x69.png 150w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-12-at-11.35.10-768x353.png 768w\" sizes=\"(max-width: 862px) 100vw, 862px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Live section<\/h2>\n\n\n\n<p>This section is not affected by time intervals, as it displays statistics for calls in progress. <\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-12-at-11.39.47.png\" target=\"_blank\" rel=\"Bloc Direct noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"850\" height=\"396\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-12-at-11.39.47.png\" alt=\"Live section\" class=\"wp-image-2535\" style=\"width:425px;height:198px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-12-at-11.39.47.png 850w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-12-at-11.39.47-300x140.png 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-12-at-11.39.47-150x70.png 150w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-12-at-11.39.47-768x358.png 768w\" sizes=\"(max-width: 850px) 100vw, 850px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Calls chart section<\/h2>\n\n\n\n<p>This section displays the types of calls that have been made:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In orange : inbound calls<\/li>\n\n\n\n<li>In blue : local calls<\/li>\n\n\n\n<li>In green : outbound calls<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-20-at-15.35.04-1024x311.png\" target=\"_blank\" rel=\"Bloc Tableau des appels noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"311\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-20-at-15.35.04-1024x311.png\" alt=\"Calls chart section\" class=\"wp-image-2806\" style=\"width:768px;height:233px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-20-at-15.35.04-1024x311.png 1024w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-20-at-15.35.04-300x91.png 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-20-at-15.35.04-150x46.png 150w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-20-at-15.35.04-768x233.png 768w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-20-at-15.35.04-1536x466.png 1536w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-20-at-15.35.04-2048x621.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Understanding the dashboard\u202f The dashboard gives you statistics on activity. This is the default interface when you log on to Kavkom. Filter by time interval You can choose a time interval, to view statistics for a selected period. &#8220;Call statistics&#8221; section Click on the various statistics in the &#8220;Call statistics&#8221; section to view detailed statistics. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[96],"tags":[],"class_list":["post-7267","post","type-post","status-publish","format-standard","hentry","category-business-telephony"],"_links":{"self":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts\/7267","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/comments?post=7267"}],"version-history":[{"count":3,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts\/7267\/revisions"}],"predecessor-version":[{"id":7361,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts\/7267\/revisions\/7361"}],"wp:attachment":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/media?parent=7267"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/categories?post=7267"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/tags?post=7267"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}