{"id":7243,"date":"2022-05-21T19:22:40","date_gmt":"2022-05-21T17:22:40","guid":{"rendered":"https:\/\/elegant-margulis.82-165-125-94.plesk.page\/getting-started\/statistics\/"},"modified":"2023-10-29T10:15:47","modified_gmt":"2023-10-29T09:15:47","slug":"statistics","status":"publish","type":"post","link":"https:\/\/help.kavkom.com\/en\/business-telephony\/statistics\/","title":{"rendered":"Statistics"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Statistics menu acces<\/h2>\n\n\n\n<p>Click on the PBX icon, then on &#8220;Statistics&#8221;.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Acces-statistiques.jpg\" target=\"_blank\" rel=\"Acc&#xE8;s statistiques noreferrer noopener\"><img fetchpriority=\"high\" decoding=\"async\" width=\"460\" height=\"601\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Acces-statistiques.jpg\" alt=\"Statistics access\" class=\"wp-image-2693\" style=\"width:230px;height:301px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Acces-statistiques.jpg 460w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Acces-statistiques-230x300.jpg 230w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Acces-statistiques-115x150.jpg 115w\" sizes=\"(max-width: 460px) 100vw, 460px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The different types of statistics<\/h2>\n\n\n\n<p>When you are in &#8220;Statistics&#8221; section, you can choose between 6 different statistics sections :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>DID stats<\/strong> : find all calls made to your lines. You can filter search results by number.<\/li>\n\n\n\n<li><strong>Estension stats<\/strong> : find details of all line activity. You can search for an extension manually<\/li>\n\n\n\n<li><strong>Call stats<\/strong> : find the number of calls dialed, where they were dialed from and the average time per call. You can filter results by time interval<\/li>\n\n\n\n<li><strong>Live stats<\/strong> : view calls in progress and the names of the agents making them<\/li>\n\n\n\n<li><strong>Location stats<\/strong> : find call volume and talk time by country. You can filter for time intervals and extensions.<\/li>\n\n\n\n<li><strong>My stats <\/strong>: find various statistics on your activity<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-14-at-14.06.21-1024x399.png\" target=\"_blank\" rel=\"Statistiques PBX noreferrer noopener\"><img decoding=\"async\" width=\"1024\" height=\"399\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-14-at-14.06.21-1024x399.png\" alt=\"PBX statistics\" class=\"wp-image-2690\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-14-at-14.06.21-1024x399.png 1024w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-14-at-14.06.21-300x117.png 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-14-at-14.06.21-150x58.png 150w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-14-at-14.06.21-768x299.png 768w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-14-at-14.06.21-1536x598.png 1536w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/06\/Screen-Shot-2022-06-14-at-14.06.21-2048x797.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"warningbox\"><strong>Note<\/strong>\r\nGo to the &#8220;Call Detail Records&#8221; to find a list of all calls and recordings.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Statistics menu acces Click on the PBX icon, then on &#8220;Statistics&#8221;. The different types of statistics When you are in &#8220;Statistics&#8221; section, you can choose between 6 different statistics sections : Note Go to the &#8220;Call Detail Records&#8221; to find a list of all calls and recordings.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[96],"tags":[],"class_list":["post-7243","post","type-post","status-publish","format-standard","hentry","category-business-telephony"],"_links":{"self":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts\/7243","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/comments?post=7243"}],"version-history":[{"count":3,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts\/7243\/revisions"}],"predecessor-version":[{"id":7370,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts\/7243\/revisions\/7370"}],"wp:attachment":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/media?parent=7243"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/categories?post=7243"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/tags?post=7243"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}