{"id":7235,"date":"2022-05-24T15:27:46","date_gmt":"2022-05-24T13:27:46","guid":{"rendered":"https:\/\/elegant-margulis.82-165-125-94.plesk.page\/getting-started\/set-up-call-forward\/"},"modified":"2025-09-01T17:39:51","modified_gmt":"2025-09-01T15:39:51","slug":"set-up-call-forward","status":"publish","type":"post","link":"https:\/\/help.kavkom.com\/en\/business-telephony\/set-up-call-forward\/","title":{"rendered":"Set up call transfers"},"content":{"rendered":"\n

Go to section <\/h2>\n\n
    \n
  1. Click on the PBX icon<\/li>\n\n\n\n
  2. Click on “Applications <\/li>\n\n\n\n
  3. Click on “Call transfer <\/li>\n<\/ol>\n\n

    <\/p>\n\n

    \"Acces<\/a><\/figure>\n\n

    <\/p>\n\n

    <\/p>\n\n

    Setting up transfers <\/h2>\n\n

    Click on the “pencil” icon on the line of the extension you wish to configure. <\/p>\n\n

    \"Set<\/a><\/figure>\n\n

    You arrive in this interface: <\/p>\n\n

    \"Call<\/a><\/figure>\n\n

    The various fields you see in this “Call forwarding” section are used to define when and to whom calls are forwarded. <\/p>\n\n

    So you need to “Enable\/Disable” these fields. <\/p>\n\n

    When a field is activated, you must specify the number or extension to which the transfer will be made. <\/p>\n\n

    <\/p>\n\n

    Attention<\/strong>When inserting a number, do not add spaces, do not add a “plus” before the area code and make sure you have added the country code. Here’s an example of a number in the right format: “33694302132” <\/p>\n\n

    <\/p>\n\n

    <\/p>\n\n

    <\/p>\n\n

    The different types of transfer <\/h2>\n\n

    Here are the details of the fields allowing you to define the transfer: <\/p>\n\n