{"id":7231,"date":"2022-05-25T15:34:33","date_gmt":"2022-05-25T13:34:33","guid":{"rendered":"https:\/\/elegant-margulis.82-165-125-94.plesk.page\/getting-started\/create-an-interactive-voice-server-ivr\/"},"modified":"2026-09-22T10:01:02","modified_gmt":"2026-09-22T08:01:02","slug":"create-an-interactive-voice-server-ivr","status":"publish","type":"post","link":"https:\/\/help.kavkom.com\/en\/business-telephony\/create-an-interactive-voice-server-ivr\/","title":{"rendered":"Set Up an Interactive Voice Response (IVR) System"},"content":{"rendered":"\n

<\/p>\n\n

An IVR is an interactive voice response system. It is a \u201cvoice robot\u201d that greets callers and asks them to press a key on their keypad to be directed to the desired destination.For example: \u201cPress 1 for sales, press 2 for technical support.\u201d<\/p>\n\n

Access the IVR menu<\/h2>\n\n

To access the section where you can create a voice server: <\/p>\n\n

    \n
  1. Click the Applications icon <\/li>\n\n\n\n
  2. Click “Apps” <\/li>\n\n\n\n
  3. Click “IVR Menu” <\/li>\n<\/ol>\n\n

    <\/p>\n\n

    \"Access<\/a><\/figure>\n\n

    <\/p>\n\n

    <\/p>\n\n

    <\/p>\n\n

    Set Up an Interactive Voice Response System<\/h2>\n\n

    Once you’re in the “IVR Menu” section, click “Add an IVR Menu.”<\/p>\n\n

    Main Configurations <\/h3>\n\n

    Next, fill in the fields that allow you to configure your IVR menu:<\/p>\n\n