{"id":7214,"date":"2022-05-30T17:03:42","date_gmt":"2022-05-30T15:03:42","guid":{"rendered":"https:\/\/elegant-margulis.82-165-125-94.plesk.page\/getting-started\/set-up-user-groups\/"},"modified":"2023-10-29T10:13:58","modified_gmt":"2023-10-29T09:13:58","slug":"set-up-user-groups","status":"publish","type":"post","link":"https:\/\/help.kavkom.com\/en\/interface-settings\/set-up-user-groups\/","title":{"rendered":"Set up user groups"},"content":{"rendered":"\n<p class=\"infobox\">To know\r\nUser groups enable you to assign authorizations to users.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">User groups access<\/h2>\n\n\n\n<p>(1) Click on &#8220;Advanced settings&#8221;<\/p>\n\n\n\n<p>(2) Click on &#8220;User group&#8221;.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-style-default\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/05\/Article-2-image-1--scaled.jpg\" target=\"_blank\" rel=\"noreferrer noopener\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"640\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/05\/Article-2-image-1--1024x640.jpg\" alt=\"User group section access\" class=\"wp-image-2331\" title=\"User group section access\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/05\/Article-2-image-1--1024x640.jpg 1024w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/05\/Article-2-image-1--300x188.jpg 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/05\/Article-2-image-1--150x94.jpg 150w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/05\/Article-2-image-1--768x480.jpg 768w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/05\/Article-2-image-1--1536x960.jpg 1536w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/05\/Article-2-image-1--2048x1280.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Understanding default groups<\/h2>\n\n\n\n<p>Default groups have predefined parameters: you cannot change them. <\/p>\n\n\n\n<p>There are two default groups: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>The Admin group<\/strong> : users in an Admin group have all authorizations.<\/li>\n\n\n\n<li><strong>Agent group<\/strong> : users in an Agent group have restricted access to settings.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"warningbox\"><strong>Note<\/strong>\r\nWe do not recommend using the agent group if you wish to have a personalized visual for your users.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Create a user group<\/h2>\n\n\n\n<p class=\"infobox\"><strong>Good to know<\/strong>\r\nYou can customize the permissions of groups you&#8217;ve created (as opposed to default groups).<\/p>\n\n\n\n<p>Click on &#8220;Add a group&#8221; to create a new user group.<\/p>\n\n\n\n<p>Then fill in the following fields :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Group name<\/strong><\/li>\n\n\n\n<li><strong>Event type color<\/strong><\/li>\n\n\n\n<li><strong>Redirect after login<\/strong> : this field specifies the page to which members of this group will be redirected when they log in to Kavkom.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>Here are some examples of groups you can create : Sales, Support, Administrative, Accounting, Telesales, Technicians, etc.<\/p>\n\n\n<p><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/05\/Article-2-GIF.gif\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-2474 size-full\" title=\"Ajouter un groupe\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/05\/Article-2-GIF.gif\" alt=\"add a group\" width=\"1728\" height=\"1080\" \/><\/a><\/p>\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Assign and remove users from a group<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\">From the &#8220;User group&#8221; section<\/h4>\n\n\n\n<p>To assign users to a group, click on &#8220;Users&#8221; in the &#8220;Tools&#8221; column. Make sure you&#8217;re on the right group line. <\/p>\n\n\n\n<p>Once in the &#8220;Group members&#8221; section, turn your attention to the action column: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>+ icon: if this icon appears, it means that the user is not part of the group. Click on it to add him\/her.<\/li>\n\n\n\n<li>&#8220;Trash&#8221; icon : click to delete the user from the group<\/li>\n<\/ul>\n\n\n<p><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/05\/GIF-aj-ut.gif\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-2477 size-full\" title=\"Ajouter utilisateur\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/05\/GIF-aj-ut.gif\" alt=\"Ajouter utilisateur \" width=\"1728\" height=\"1080\"><\/a><\/p>\n\n\n<p class=\"warningbox\"><strong>Note<\/strong>\r\nIf added users are not displayed, please refresh your page.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">From the &#8220;Manage users&#8221; section <\/h4>\n\n\n\n<p>You can also add and delete users in a group from the &#8220;Manage users&#8221; section.<\/p>\n\n\n\n<p>To find out more, go to the &#8220;Managing users&#8221; article.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Manage user group permissions<\/h2>\n\n\n\n<p>Find out more about authorizations in the article: Manage authorizations<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To know User groups enable you to assign authorizations to users. User groups access (1) Click on &#8220;Advanced settings&#8221; (2) Click on &#8220;User group&#8221;. Understanding default groups Default groups have predefined parameters: you cannot change them. There are two default groups: Note We do not recommend using the agent group if you wish to have [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[67],"tags":[],"class_list":["post-7214","post","type-post","status-publish","format-standard","hentry","category-interface-settings"],"_links":{"self":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts\/7214","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/comments?post=7214"}],"version-history":[{"count":2,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts\/7214\/revisions"}],"predecessor-version":[{"id":7358,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts\/7214\/revisions\/7358"}],"wp:attachment":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/media?parent=7214"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/categories?post=7214"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/tags?post=7214"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}