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<\/a><\/figure>\n\nClick on “Create a report” in the top right-hand corner:<\/p>\n\n Click on “Single object” :<\/p>\n\n Finally, select “Activities”, then click on “Next” in the top right-hand corner:<\/p>\n\n Here are a few examples of reports you can build.<\/p>\n\n In the “Visualization” tab, in the “Choose a table type” section, select the desired display, then in the “Configure chart” section drag “Creation date” (or any other property) and “Activities (number)” from the “Available properties” section to the “Display” section.<\/p>\n\n Click on “Filters” in the top left-hand corner and select the period of your choice in the “Activity date” section. Then click on “Add filter” \u2192 “Activity type” \u2192 “is one of: Call”, then on “Add filter” :<\/p>\n\n Click on ‘Save’, and you’re done!<\/p>\n\n This report will show the total number of calls in the selected period, broken down according to the frequency you have chosen (daily, monthly, annually, etc.). For a more detailed breakdown of calls, simply click on one of the graph’s data points.<\/p>\n\n Click on the Reporting drop-down menu \u2192 Reports \u2192 Create a report \u2192 Single object \u2192 Activities \u2192 Next \u2192 Add an activity property (in the Data section) :<\/p>\n\n Go to the Visualization section \u2192 click and drag ‘Call duration’ and ‘Activity assigned to’ to the ‘Display’ section \u2192 choose the type of graph you want, click ‘Save’, and you’re done!<\/p>\n\n This report will show how much time each user spends on calls in the selected period. To obtain a breakdown of calls, simply click on one of the graph’s data points.<\/p>\n\n Follow the same steps as for the Total call duration report, but in the “Visualization” tab, on the “Call duration” property, replace “Total” with “Average” on the :<\/p>\n\n This report will show the average time each user spends on calls in the selected period. To obtain a breakdown of calls, simply click on one of the graph’s data points.<\/p>\n\n Click on the Reporting drop-down menu \u2192 Reports \u2192 Create a report \u2192 Single object \u2192 Activities \u2192 Next \u2192 Add an activity property \u2192 Activity assigned to \u2192 View \u2192 click and drag “Activity assigned to” and “Activity count” to the “View” section \u2192 choose your preferred chart type \u2192 click on Filters at top left \u2192 select the time interval of your choice \u2192 click on Add filter \u2192 Activity type \u2192 is one of the : Call \u2192 click on “Save”, and it’s done!<\/p>\n\n<\/a><\/figure>\n\n<\/a><\/figure>\n\n<\/a><\/figure>\n\nTotal calls<\/h2>\n\n
<\/a><\/figure>\n\n<\/a><\/figure>\n\n<\/a><\/figure>\n\nTotal call duration<\/h2>\n\n
<\/a><\/figure>\n\n<\/a><\/figure>\n\n\n\n<\/a><\/figure>\n<\/figure>\n\n<\/a><\/figure>\n\nAverage call duration<\/h2>\n\n
<\/a><\/figure>\n\n<\/a><\/figure>\n\nCalls made by user<\/h2>\n\n