{"id":5664,"date":"2023-07-06T15:36:32","date_gmt":"2023-07-06T13:36:32","guid":{"rendered":"https:\/\/elegant-margulis.82-165-125-94.plesk.page\/technical-documentation\/getting-started\/configuring-and-using-the-kavkom-app-on-ios\/"},"modified":"2025-09-01T17:39:00","modified_gmt":"2025-09-01T15:39:00","slug":"kavkom-ios-application","status":"publish","type":"post","link":"https:\/\/help.kavkom.com\/en\/downloads\/kavkom-phone\/kavkom-ios-application\/","title":{"rendered":"Configuring and using the Kavkom application on iOS"},"content":{"rendered":"\n<p>Once you&#8217;ve <a href=\"https:\/\/apps.apple.com\/fr\/app\/kavkom-webphone\/id1561615028\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">downloaded and installed the Kavkom app on iOS<\/a>, the next step is to ensure that your settings and authorizations are correctly configured to use Kavkom in the best possible conditions.<\/p>\n\n<h2 class=\"wp-block-heading\">Configure the Kavkom app on iOS<\/h2>\n\n<h3 class=\"wp-block-heading\">Kavkom access authorization<\/h3>\n\n<ol class=\"wp-block-list\">\n<li>Log in with your Kavkom account login details and choose your display language.<\/li>\n\n\n\n<li>You&#8217;ll then see permissions windows asking for authorizations to record audio content and make and manage phone calls in order to configure your application.<\/li>\n<\/ol>\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-connexion-473x1024.jpg\" target=\"_blank\" rel=\"noreferrer noopener\"><img fetchpriority=\"high\" decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-connexion-473x1024.jpg\" alt=\"Log in to your Kavkom account on the Kavkom iOS app\" class=\"wp-image-5582\" style=\"width:237px;height:512px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-connexion-473x1024.jpg 473w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-connexion-138x300.jpg 138w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-connexion-69x150.jpg 69w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-connexion.jpg 480w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/><\/a><\/figure>\n\n<h3 class=\"wp-block-heading\">Application settings<\/h3>\n\n<h4 class=\"wp-block-heading\">My account<\/h4>\n\n<p>The &#8220;My account&#8221; menu in the Kavkom application allows you to view your line extension, change the application language and change your Kavkom user account password.<\/p>\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-parametres-compte-473x1024.jpg\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-parametres-compte-473x1024.jpg\" alt=\"My account menu in the Kavkom app for iOS\" class=\"wp-image-5585\" style=\"width:237px;height:512px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-parametres-compte-473x1024.jpg 473w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-parametres-compte-138x300.jpg 138w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-parametres-compte-69x150.jpg 69w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-parametres-compte.jpg 480w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/><\/a><\/figure>\n\n<h4 class=\"wp-block-heading\">Sound and Devices<\/h4>\n\n<p>In this menu, you can change the ringtone played during sound notifications.<\/p>\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-parametres-sons-et-peripheriques-473x1024.jpg\" alt=\"Sound and device settings in the Kavkom app for iOS\" class=\"wp-image-5615\" style=\"width:237px;height:512px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-parametres-sons-et-peripheriques-473x1024.jpg 473w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-parametres-sons-et-peripheriques-138x300.jpg 138w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-parametres-sons-et-peripheriques-69x150.jpg 69w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-parametres-sons-et-peripheriques.jpg 480w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/><\/figure>\n\n<h4 class=\"wp-block-heading\">Call preferences<\/h4>\n\n<p>Auto call reject lets you redirect incoming calls when you&#8217;re already on a call.<\/p>\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-parametre-preferences-d-appel-473x1024.jpg\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-parametre-preferences-d-appel-473x1024.jpg\" alt=\"Call preferences in Kavkom's iOS application\" class=\"wp-image-5618\" style=\"width:237px;height:512px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-parametre-preferences-d-appel-473x1024.jpg 473w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-parametre-preferences-d-appel-138x300.jpg 138w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-parametre-preferences-d-appel-69x150.jpg 69w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-parametre-preferences-d-appel.jpg 480w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/><\/a><\/figure>\n\n<h4 class=\"wp-block-heading\">Integration<\/h4>\n\n<ul class=\"wp-block-list\">\n<li><strong>Search for prospects on calls<\/strong>: when an integration is installed, displays contact information when receiving or making calls.<\/li>\n\n\n\n<li><strong>Search for leads exclusively in Kavkom CRM<\/strong>: allows you to display contact information based on the Kavkom CRM database exclusively, even if another integration is installed.<\/li>\n<\/ul>\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-parametres-integration-473x1024.jpg\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-parametres-integration-473x1024.jpg\" alt=\"Integration settings in the Kavkom application for iOS\" class=\"wp-image-5621\" style=\"width:237px;height:512px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-parametres-integration-473x1024.jpg 473w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-parametres-integration-138x300.jpg 138w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-parametres-integration-69x150.jpg 69w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-parametres-integration.jpg 480w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/><\/a><\/figure>\n\n<h4 class=\"wp-block-heading\">Status<\/h4>\n\n<p>In the &#8220;Settings&#8221; menu, you can deactivate call reception by setting your status to &#8220;Unavailable&#8221;.<\/p>\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-modifier-statut-473x1024.jpg\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-modifier-statut-473x1024.jpg\" alt=\"Change availability status in the Kavkom Phone application on iOS\" class=\"wp-image-5638\" style=\"width:237px;height:512px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-modifier-statut-473x1024.jpg 473w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-modifier-statut-138x300.jpg 138w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-modifier-statut-69x150.jpg 69w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-modifier-statut.jpg 480w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/><\/a><\/figure>\n\n<h2 class=\"wp-block-heading\">How to use the Kavkom app on iOS<\/h2>\n\n<p>Navigating the Kavkom app on iOS is easy. When you first log in to the app, your default screen is the dial pad where you can make outgoing calls.<\/p>\n\n<p>Above the keypad, you can toggle between <a href=\"https:\/\/kavkom.com\/articles\/telephonie\/numero-telephone-virtuel\/\" target=\"_blank\" rel=\"noopener\">your different virtual numbers<\/a>, including <a href=\"https:\/\/kavkom.com\/articles\/telephonie\/numero-polyvalents-verifies\/\" target=\"_blank\" rel=\"noopener\">your verified multipurpose numbers<\/a> and <a href=\"https:\/\/kavkom.com\/articles\/telephonie\/numero-mnemotechnique\/\" target=\"_blank\" rel=\"noopener\">professional mnemonic numbers<\/a>, to choose the one you want to display to your callers on future calls.<\/p>\n\n<p>The &#8220;enter a number&#8221; box lets you select the country to which you wish to make a call, without having to enter the area code. You can type in a number using the numeric keypad, or paste it from the clipboard.<\/p>\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-clavier-numerique-473x1024.gif\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-clavier-numerique-473x1024.gif\" alt=\"Kavkom Phone numeric keypad on iOS\" class=\"wp-image-5597\" style=\"width:237px;height:512px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-clavier-numerique-473x1024.gif 473w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-clavier-numerique-138x300.gif 138w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-clavier-numerique-69x150.gif 69w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/><\/a><\/figure>\n\n<h3 class=\"wp-block-heading\">In-call view<\/h3>\n\n<p>During a call, here are the keys and their corresponding functions:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Mute : mute microphone<\/li>\n\n\n\n<li>Keypad : display numeric keypad<\/li>\n\n\n\n<li>Add : invite a participant<\/li>\n\n\n\n<li>Transfer: transfer the call to a teammate or an external number<\/li>\n\n\n\n<li>Hold : put the correspondent on hold<\/li>\n\n\n\n<li>Audio : Activate or deactivate the loudspeaker<\/li>\n<\/ul>\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-vue-en-cour-d-appel-473x1024.gif\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-vue-en-cour-d-appel-473x1024.gif\" alt=\"In-call view of Kavkom Phone on iOS\" class=\"wp-image-5604\" style=\"width:237px;height:512px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-vue-en-cour-d-appel-473x1024.gif 473w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-vue-en-cour-d-appel-138x300.gif 138w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-vue-en-cour-d-appel-69x150.gif 69w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/><\/a><\/figure>\n\n<h4 class=\"wp-block-heading\">Correspondent identification<\/h4>\n\n<p>By activating the contact search with an integration or the Kavkom CRM, the contact&#8217;s record appears with his or her information on an incoming or outgoing call. You can then either quickly access the corresponding record in your CRM with a single click, or create a contact there.<\/p>\n\n<h4 class=\"wp-block-heading\">Transfer a call<\/h4>\n\n<p>Transfer your calls directly to an internal colleague or to an external line. Press &#8220;Transfer&#8221;, select or use the &#8220;Enter contact&#8221; search bar to find the collaborator, or enter the destination phone number.<\/p>\n\n<p>Then tap on :<\/p>\n\n<ul class=\"wp-block-list\">\n<li>&#8220;Transfer now&#8221; to make a direct transfer<\/li>\n\n\n\n<li>&#8220;Call first&#8221; to talk to the transfer recipient before confirming the transfer.<\/li>\n<\/ul>\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-transfert-appel-473x1024.jpg\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-transfert-appel-473x1024.jpg\" alt=\"Transfer a call with Kavkom Phone on iOS\" class=\"wp-image-5624\" style=\"width:237px;height:512px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-transfert-appel-473x1024.jpg 473w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-transfert-appel-138x300.jpg 138w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-transfert-appel-69x150.jpg 69w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-transfert-appel.jpg 480w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/><\/a><\/figure>\n\n<h4 class=\"wp-block-heading\">Numeric keypad<\/h4>\n\n<p>To display the keypad during a call to perform an action (e.g. to dial a number in an IVR menu, or when you need to enter a pin code), press the &#8220;Keypad&#8221; key. Tap on the cross at top right to close it.<\/p>\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-clavier-numerique-en-cours-d-appel-473x1024.gif\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-clavier-numerique-en-cours-d-appel-473x1024.gif\" alt=\"Display the numeric keypad during a call with Kavkom Phone on iOS\" class=\"wp-image-5607\" style=\"width:237px;height:512px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-clavier-numerique-en-cours-d-appel-473x1024.gif 473w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-clavier-numerique-en-cours-d-appel-138x300.gif 138w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-clavier-numerique-en-cours-d-appel-69x150.gif 69w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/><\/a><\/figure>\n\n<h4 class=\"wp-block-heading\">Invite to participate in the call<\/h4>\n\n<p>To invite a third party to the phone call, tap on &#8220;Add&#8221;, then select the collaborator or enter the phone number.<\/p>\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-inviter-participant-appel-473x1024.jpg\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-inviter-participant-appel-473x1024.jpg\" alt=\"Invite a caller with Kavkom Phone on iOS\" class=\"wp-image-5635\" style=\"width:237px;height:512px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-inviter-participant-appel-473x1024.jpg 473w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-inviter-participant-appel-138x300.jpg 138w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-inviter-participant-appel-69x150.jpg 69w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-inviter-participant-appel.jpg 480w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/><\/a><\/figure>\n\n<h4 class=\"wp-block-heading\">Put on hold<\/h4>\n\n<p>Press hold to put your callers on hold with music. Press again to resume the call.<\/p>\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-mettre-en-attente-473x1024.jpg\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-mettre-en-attente-473x1024.jpg\" alt=\"Put a call on hold with Kavkom Phone on iOS\" class=\"wp-image-5644\" style=\"width:237px;height:512px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-mettre-en-attente-473x1024.jpg 473w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-mettre-en-attente-138x300.jpg 138w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-mettre-en-attente-69x150.jpg 69w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-mettre-en-attente.jpg 480w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/><\/a><\/figure>\n\n<h4 class=\"wp-block-heading\">Minimize call window<\/h4>\n\n<p>By tapping on the icon at the top left, you minimize the current call window, allowing you to navigate the application menus while still on the line. Tap on the green bar to return to the call window.<\/p>\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-reduire-fenetre-appel-473x1024.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-reduire-fenetre-appel-473x1024.png\" alt=\"Reduce the call window with Kavkom Phone on iOS\" class=\"wp-image-5647\" style=\"width:237px;height:512px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-reduire-fenetre-appel-473x1024.png 473w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-reduire-fenetre-appel-139x300.png 139w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-reduire-fenetre-appel-69x150.png 69w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-reduire-fenetre-appel-768x1663.png 768w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-reduire-fenetre-appel-709x1536.png 709w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-reduire-fenetre-appel-946x2048.png 946w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-reduire-fenetre-appel.png 1125w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/><\/a><\/figure>\n\n<h3 class=\"wp-block-heading\">Call history<\/h3>\n\n<p>By tapping on &#8220;recent&#8221;, view your call history from any of your numbers. You can view outgoing and incoming calls, as well as voice messages. In addition to the phone number, the contact name is displayed when an integration is activated and the number corresponds to a contact in your CRM.<\/p>\n\n<h4 class=\"wp-block-heading\">Call retrieval<\/h4>\n\n<p>To find calls easily, you can search or use filters by tapping on &#8220;Filters&#8221; at the top left and selecting the direction, a date range, a collaborator or a number in the display.<\/p>\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-historique-appels-473x1024.jpg\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-historique-appels-473x1024.jpg\" alt=\"Kavkom Phone application call history on iOS\" class=\"wp-image-5632\" style=\"width:237px;height:512px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-historique-appels-473x1024.jpg 473w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-historique-appels-138x300.jpg 138w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-historique-appels-69x150.jpg 69w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-historique-appels.jpg 480w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/><\/a><\/figure>\n\n<h4 class=\"wp-block-heading\">Call details<\/h4>\n\n<p>Tapping on a recent call takes you to the call details, the recording, the contact record if the number is stored in your CRM, and the call history for that number.<\/p>\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-details-appel-473x1024.jpg\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-details-appel-473x1024.jpg\" alt=\"Call details in Kavkom Phone on iOS\" class=\"wp-image-5651\" style=\"width:237px;height:512px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-details-appel-473x1024.jpg 473w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-details-appel-138x300.jpg 138w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-details-appel-69x150.jpg 69w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-details-appel.jpg 480w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/><\/a><\/figure>\n\n<h3 class=\"wp-block-heading\">Contacts<\/h3>\n\n<p>Find the list of your teammates to contact them quickly.<\/p>\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-contacts-473x1024.jpg\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-contacts-473x1024.jpg\" alt=\"Contacts list in the Kavkom Phone application on iOS\" class=\"wp-image-5641\" style=\"width:237px;height:512px\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-contacts-473x1024.jpg 473w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-contacts-138x300.jpg 138w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-contacts-69x150.jpg 69w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2023\/07\/Kavkom-Phone-iOS-contacts.jpg 480w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/><\/a><\/figure>\n\n<p><strong>Now you know how to set up and use all the features of the Kavkom Phone application on iOS!<\/strong><\/p>\n\n<p>If you have any further questions about setting up and using the Kavkom Phone application for iOS, please do not hesitate to contact our technical support.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Once you&#8217;ve downloaded and installed the Kavkom app on iOS, the next step is to ensure that your settings and authorizations are correctly configured to use Kavkom in the best possible conditions. Configure the Kavkom app on iOS Kavkom access authorization Application settings My account The &#8220;My account&#8221; menu in the Kavkom application allows you [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[77,53],"tags":[],"class_list":["post-5664","post","type-post","status-publish","format-standard","hentry","category-kavkom-phone","category-downloads"],"_links":{"self":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts\/5664","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/comments?post=5664"}],"version-history":[{"count":23,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts\/5664\/revisions"}],"predecessor-version":[{"id":8399,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts\/5664\/revisions\/8399"}],"wp:attachment":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/media?parent=5664"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/categories?post=5664"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/tags?post=5664"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}