{"id":4386,"date":"2022-05-30T15:54:45","date_gmt":"2022-05-30T13:54:45","guid":{"rendered":"https:\/\/elegant-margulis.82-165-125-94.plesk.page\/technical-documentation\/getting-started\/manage-users\/"},"modified":"2023-10-29T10:13:51","modified_gmt":"2023-10-29T09:13:51","slug":"manage-users","status":"publish","type":"post","link":"https:\/\/help.kavkom.com\/en\/interface-settings\/manage-users\/","title":{"rendered":"Manage users"},"content":{"rendered":"\n<p>To access the &#8220;Manage users&#8221; section, you simply have to click on the icon of &#8220;<a href=\"https:\/\/help.kavkom.com\/en\/interface-settings\/access-advanced-settings\/\" target=\"_blank\" rel=\"noreferrer noopener\">Advanced settings<\/a>&#8221; .<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"edit\">Add user<\/h2>\n\n\n\n<p>To create a user click on the &#8220;Add user&#8221; button.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/add-user-1024x498.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"498\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/add-user-1024x498.png\" alt=\"add user\" class=\"wp-image-4391\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/add-user-1024x498.png 1024w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/add-user-300x146.png 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/add-user-150x73.png 150w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/add-user-768x374.png 768w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/add-user-1536x747.png 1536w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/add-user.png 1910w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Complete the &#8220;User Info&#8221; section<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong style=\"color: initial; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen-Sans, Ubuntu, Cantarell, &quot;Helvetica Neue&quot;, sans-serif;\">Username:<\/strong><span segoe=\"\" ui=\"\" roboto=\"\" oxygen-sans=\"\" ubuntu=\"\" cantarell=\"\" neue=\"\" sans=\"\" style=\"color:initial; font-family: -apple-system, BlinkMacSystemFont, \"> Kavkom user ID <\/span><\/li>\n\n\n\n<li><strong>Agent name:<\/strong> the username<\/li>\n\n\n\n<li><strong>Email<\/strong> <strong>login<\/strong>: the email assigned to the user, it will also be used to connect Kavkom account. Check the box below to send the accesses to the user<\/li>\n\n\n\n<li><strong>Password<\/strong>: 8 characters minimum<\/li>\n\n\n\n<li><strong>Extension<\/strong>: phone line assigned to the agent<\/li>\n\n\n\n<li><strong>User&#8217;s group<\/strong>: By assigning a user to a group, you assign them permissions.<\/li>\n<\/ul>\n\n\n\n<p>Then, click on &#8220;2 Configuration&#8221; on left.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/user-information-1024x518.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1024\" height=\"518\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/user-information-1024x518.png\" alt=\"user information\" class=\"wp-image-4395\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/user-information-1024x518.png 1024w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/user-information-300x152.png 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/user-information-150x76.png 150w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/user-information-768x389.png 768w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/user-information-1536x777.png 1536w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/user-information.png 1706w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Complete the &#8220;Configuration&#8221; section<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"color: initial; font-family: -apple-system, BlinkMacSystemFont, \" segoe=\"\" ui=\"\" roboto=\"\" oxygen-sans=\"\" ubuntu=\"\" cantarell=\"\" neue=\"\" sans-serif=\"\"><strong>Avatar<\/strong>: you can add an image for the user <\/span><\/li>\n\n\n\n<li><strong>Lead <span segoe=\"\" ui=\"\" roboto=\"\" oxygen-sans=\"\" ubuntu=\"\" cantarell=\"\" neue=\"\" sans-serif=\"\" style=\"color: initial; font-family: -apple-system, BlinkMacSystemFont, \">module <\/span><\/strong><span segoe=\"\" ui=\"\" roboto=\"\" oxygen-sans=\"\" ubuntu=\"\" cantarell=\"\" neue=\"\" sans-serif=\"\" style=\"color: initial; font-family: -apple-system, BlinkMacSystemFont, \">: choose which modules this user will have access to <\/span><\/li>\n\n\n\n<li><strong>Email signature<\/strong>: this is the personalized signature that will be displayed at the end of his communications<\/li>\n\n\n\n<li><strong>Instructions<\/strong>: you can add instructions for the user<\/li>\n<\/ul>\n\n\n\n<p>When you are done, click on &#8220;Save&#8221; button.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/user-configuration-1024x486.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1024\" height=\"486\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/user-configuration-1024x486.png\" alt=\"user configuration\" class=\"wp-image-4398\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/user-configuration-1024x486.png 1024w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/user-configuration-300x142.png 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/user-configuration-150x71.png 150w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/user-configuration-768x365.png 768w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/user-configuration-1536x729.png 1536w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/user-configuration.png 1708w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"warningbox\"><strong>Note<\/strong><br>Add HTML text to add an image in the signature<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">User Actions<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Modify a user<\/h3>\n\n\n\n<p>To edit a user, click on the edit icon in the &#8220;Actions&#8221; column.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/edit-user-1024x331.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"331\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/edit-user-1024x331.png\" alt=\"edit user\" class=\"wp-image-4401\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/edit-user-1024x331.png 1024w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/edit-user-300x97.png 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/edit-user-150x48.png 150w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/edit-user-768x248.png 768w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/edit-user-1536x496.png 1536w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/edit-user.png 1662w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Delete a user<\/h3>\n\n\n\n<p>Click on the trash icon, in the &#8220;Actions&#8221; column.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/delete-user-1024x331.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"331\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/delete-user-1024x331.png\" alt=\"delet user\" class=\"wp-image-4404\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/delete-user-1024x331.png 1024w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/delete-user-300x97.png 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/delete-user-150x48.png 150w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/delete-user-768x248.png 768w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/delete-user-1536x496.png 1536w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/delete-user.png 1662w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Login as another user<\/h3>\n\n\n\n<p>Log in as another user&#8217;s account by clicking the &#8220;Log in as this user&#8221; icon.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/login-as-user-1024x331.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"331\" src=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/login-as-user-1024x331.png\" alt=\"login as user\" class=\"wp-image-4407\" srcset=\"https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/login-as-user-1024x331.png 1024w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/login-as-user-300x97.png 300w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/login-as-user-150x48.png 150w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/login-as-user-768x248.png 768w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/login-as-user-1536x496.png 1536w, https:\/\/help.kavkom.com\/wp-content\/uploads\/2022\/12\/login-as-user.png 1662w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>To access the &#8220;Manage users&#8221; section, you simply have to click on the icon of &#8220;Advanced settings&#8221; . Add user To create a user click on the &#8220;Add user&#8221; button. Complete the &#8220;User Info&#8221; section Then, click on &#8220;2 Configuration&#8221; on left. Complete the &#8220;Configuration&#8221; section When you are done, click on &#8220;Save&#8221; button. NoteAdd [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[67],"tags":[],"class_list":["post-4386","post","type-post","status-publish","format-standard","hentry","category-interface-settings"],"_links":{"self":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts\/4386","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/comments?post=4386"}],"version-history":[{"count":8,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts\/4386\/revisions"}],"predecessor-version":[{"id":7356,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/posts\/4386\/revisions\/7356"}],"wp:attachment":[{"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/media?parent=4386"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/categories?post=4386"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.kavkom.com\/en\/wp-json\/wp\/v2\/tags?post=4386"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}