Intégration & API

Intégration & API

Integrating Kavkom into HubSpot

Easily link your Kavkom account to your HubSpot CRM. Enjoy all call tracking and alert features with this integration.

Intro

HubSpot is an American B2B company that develops and markets software for inbound marketing, sales and customer service. HubSpot was founded by Brian Halligan and Dharmesh Shah in 2006.

How to add it

Kavkom interface

To add an integration, go to your Kavkom interface: https://app.kavkom.com/. Then click on the cog wheel at the bottom left.

kavkom advanced settings

Integration tab

You then go to the last tab on right “Integrations”.

install hubspot with Kavkom CRM

Log in to HubSpot

After clicking “Install”, you must now log in with your HubSpot Super Admin.

Connect with your hubspot super admin account

Select an account

Select your account and click on the “select an account” button.

Select an Hubspot account

Access to information

Check the required permissions, then click “Connect App”.

Connect App Kavkom to HubSpot

Map users

Now the HubSpot super admin is logged into the Kavkom app, which is installed. Now we need to map the users.

Click on the “User Mapping List” button from the Kavkom interface :

users mapping list button

The list of all HubSpot users appears as you can see below.

list of all hubspot users

Click on the “edit” button to assign a HubSpot user to a Kavkom user then save.

assign a HubSpot user to a Kavkom user

All users who will be mapped between Kavkom and HubSpot will be able to use Kavkom integration in their HubSpot space.

Features

Received/outgoing calls will be listed in HubSpot’s calls menu from the Kavkom domain.

Hubspot x kavkom integration features

Calls received/sent from the Kavkom domain will post a call activity on the contact card if the number matches the one entered in the HubSpot file.

New features + contact activity call

If there is no match with the contacts, the call will be referenced in the “Calls” menu without being assigned. You have the possibility to create a new contact card with the phone number filled in and the call activity in an automated way thanks to HubSpot workflows.